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Welcome to
The Selsdon Park Medical Practice
97 Addington Road, Selsdon, South Croydon CR2 8LG

Part of the SWC Medical Group (Selsdon, Warlingham & Caterham)

 

020 8657 0067

020 8657 0037

NHS e-Referral Service

The practice actively uses the NHS e-Referral Service combines electronic booking with a choice of place, date and time for first hospital or clinic appointments. Patients can choose their initial hospital or clinic appointment, book it in the GP surgery at the point of referral, or later at home on the phone or online.

 

When you have agreed to see a specialist for the first time, the surgery uses a secure website to enter your details, which then shows which hospitals are available. In some cases the doctor can book the appointment date and time for you, and you will be given confirmation of the place, date and time of your appointment. As you could appreciate, this does take some time and could lead to delays with the surgery appointments, so in the majority of cases, your doctor will generate an appointment request letter for you to take away with you and book an appointment at a later date.

How to book an appointment

Once you have your appointment request letter, there are different ways you can book an appointment, you can:

  • Call the eReferrals appointments line on (0845) 60 88 888
  • Use the internet and go to page www.nhs.uk/healthspace

Your request letter will have your appointment request number and password on which will help staff find your details more quickly.

Helping make the Choice

The NHS provides information on each of the hospitals on your list so that you can decide which one you would like to use. This information includes local transport details and whether or not the hospital provides services such as car parking, disabled access, a visitor canteen and shops.

There are also star ratings or performance standards, which are based on information collected to show how the health services are doing in relation to targets set by the Government. They also include surveys from patients and staff.

The above contact details for booking your appointment can also give you this information.

Security of information

The eReferrals system has strict security measures in place to make sure your personal information is held and transferred to other people securely. Be assured that clinical information about you is only passed to other people involved in your care.

 

 



 

 


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