Loading...

This site uses cookies to store information on your computer. Some cookies on this site are essential, and the site won't work as expected without them. Read More

Welcome to
The Selsdon Park Medical Practice
97 Addington Road, Selsdon, South Croydon CR2 8LG

Part of the SWC Medical Group (Selsdon, Warlingham & Caterham)

 

020 8657 0067

020 8657 0037

Zero Tolerance

 

The NHS operates a Zero Tolerance Policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons.


Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety.


In this situation we are obliged to notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and circumstances leading to it. NHS England is then responsible for providing helping the patient to find further medical care.


In addition patients who engage in persistent, recurrent intimidatory or abusive behaviour towards our staff will be given a warning letter and if they do not improve their behaviour this may eventually lead to their removal from the list.

 



Choose font size: A A A

Search:  


Total visitors:315085 | Disclaimer