How to Make and Cancel an Appointment


Book face-to-face or remote appointments with your GP, nurse or clinician at a time that suits you.

Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you’ve earnt.



Problems booking online appointments?

Use the Patient Access Support Centre before you call us.


How to See a Doctor

Reception is open from 8.00am to 6.30pm Monday to Friday.

The telephones will be on answerphone between 1.00 - 3.00pm weekdays. Please telephone reception to make an appointment.



All consultations are by appointment; each routine appointment lasts 10 minutes. Please keep one appointment for one person and try to keep to time during the consultation, otherwise subsequent patients will get very delayed.

book an appointment

A number of appointments are released on a daily basis for morning surgeries. For these ‘book on the day’ appointments, we cannot guarantee which healthcare professional patients will see.


GP Appointments after 6.30pm and Saturdays 

Patients of the surgery who need to be seen and can only attend after 6.30pm have the opportunity if the surgery is unable to accomodate you to book at appointment any of the 5 GP Hubs based in Purley, East Croydon,New Addington, Shirley and Brigstock Medical Practice. We are able to book patients into appointments from18:30-20:00 Monday - Friday and Saturdays 08:00-14:00. These appointments will need to be made the receptionist at Selsdon Park.

Nurses appointments are available on a saturday from 08:00-16:00.

We are only allocated a set amount of these appointments and there is a criteria which we are required to follow before booking these appointments.


Croydon GP Hubs

Need to see a GP but can’t get an appointment? Our GP Hubs can help.
Call NHS 111 before you go to pre-book an appointment or wait to be seen without an appointment at one of our GP Hubs in Central Croydon, Purley, or Parkway.



Cancel An Appointment?

If you are not able to keep your appointment please call 020 8657 0067 and cancel as soon as possible: someone else may need to see the doctor urgently.


Cancel appointments you don't need