Suggestions and Complaints

The Patient Services Manager handles all complaints about our services.
We record all complaints. We write to say we have received a written complaint within three working days of receiving it. We aim to respond to all complaints within 21 working days.
Where a complaint is about a doctor, you have the right to choose to discuss this with another doctor in the practice if you wish.
Use of the practice complaints procedure does not take away your right to make a complaint to other bodies. However, we find that the sooner we are made aware of your problem, the sooner we can resolve it and make sure that it does not happen again. This is your practice and we want to work with you to make it the best.

Complaints

The Selsdon Park Medical Practice
97 Addington Road
Selsdon
South Croydon
CR2 8LG

Telephone: 020 8657 0067
Out-Of-Hours: 111

Check if you are eligible to join The Selsdon Park Medical Practice and find out about our registration process

The NHS want you to have the best possible experience of care. Please give your feedback.

All you need to know about Patient Access and the services it provides you and your family 24/7/365

The Selsdon Park Medical Practice